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Manage your Square Kiosk Lite software subscription

Who is this article for?
  • Account owners or team members with the account and settings permissions to manage subscriptions to Square services and Add-ons and create, edit, and delete devices. Set permissions in Square Dashboard.
  • Square Kiosk Lite app subscribers
  • Square Plus and Premium subscribers
  • About Square Kiosk Lite software

    Square Kiosk Lite app can be paired with Square Stand hardware to create a self-service kiosk station that empowers customers to place orders and complete the checkout flow independently. The Square Stand (Mount) hardware (formerly known as Square Kiosk) is most commonly configured with the app as an iPad-based kiosk. The Square Kiosk Lite app keeps your front of house and back of house in sync with instant menu updates and real-time sales data. No third-party software needed.

    Before you begin 

    Your Square Kiosk Lite software subscription activates when you set up and sign in to the Square Kiosk Lite app for the first time. Each active kiosk device counts toward the subscription. Learn how to set up Square Kiosk Lite.

    You can do the following from Square Dashboard:

    • Add new kiosk devices to your Square Kiosk Lite subscription

    • View your subscription

    • Pause your subscription

    • Change your subscription plan

    • Unsubscribe

    • Remove individual kiosk devices from your subscription

    You can also manage and make changes to your other Square subscriptions from Square Dashboard. Learn how to manage Square subscriptions.

    Add new devices to your Square Kiosk Lite subscription

    New devices can be added for an additional monthly fee per device. You’ll be prompted to review and confirm your updated monthly cost.
    1. Sign in to Square Dashboard and go to Settings > Device Management > Kiosk Lite.

    2. Click Add a Kiosk Lite device.

    3. Enter the number of device codes you want to create and click Next.

    4. Select the location where this kiosk device is used and click Next, if applicable.

    5. Select a Square Kiosk Lite profile to match the settings and click Next, or click Not now to skip this step and add a profile later.

      • You can also adjust Local settings for devices individually without using Kiosk Lite profiles.

    6. Enter the device code name and click Create. If applicable, set an owner passcode and click Next.

    7. Follow the steps to sign in on your device using the device code listed.

    8. Click Copy to copy your device code. Click Send to share your device code via email or phone number.

    9. Click Done.

    If the new device code is not used within 48 hours, the device code will expire and you’ll need to reset it to sign in to the Square Kiosk Lite app. Learn how to set up device codes.

    View your Square Kiosk Lite subscription

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.

    2. If applicable, select your location from the dropdown menu.

    3. Under Subscriptions, you can view individual subscription details, such as the remaining days in a trial or the total cost of your plan and number of active kiosk devices.

    Pause your Square Kiosk Lite subscription

    You can temporarily pause your Square Kiosk Lite subscriptions for up to three months. Pausing temporarily removes your access to the Square Kiosk Lite app at the end of the current billing period. Your subscription automatically resumes after the pause ends.

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.

    2. If applicable, select your location from the dropdown menu.

    3. Under Subscriptions, click Manage next to Kiosk Lite.

    4. Click Pause Subscription.

    Change your Square Kiosk Lite subscription plan

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.

    2. If applicable, select your location from the dropdown menu.

    3. Under Subscriptions, click Manage next to Kiosk Lite.

    4. Choose a different plan and follow the prompts to upgrade or downgrade.

    Cancel your Square Kiosk Lite subscription

    Cancelling your Square Kiosk Lite subscription will remove the total subscription cost for all kiosk devices and you will lose access to the Square Kiosk Lite app at the end of the current billing period.

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.

    2. If applicable, select your location from the dropdown menu.

    3. Under Subscriptions, click Manage next to Kiosk Lite.

    4. Click Unsubscribe.

    Remove individual devices from your Square Kiosk Lite subscription

    Removing individual kiosk devices will remove the per month device cost from your Square Kiosk Lite subscription and you will lose access to the Square Kiosk Lite app on the kiosk device at the end of the current billing period.

    Step 1: Deactivate the Square Kiosk Lite app from your device

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.
    2. If applicable, select your location from the dropdown menu.
    3. Under Subscriptions, click View Devices next to Kiosk Lite.
    4. Select a device.
    5. Under Applications used, click Deactivate next to Kiosk Lite.
    6. Click Stop using on device.

    Step 2: Delete the device code for your device

    1. Sign in to Square Dashboard and go to Settings > Device management > Device codes.
    2. Click ••• next to the device code that you removed from your subscription.
    3. Click Delete.

    Step 3: Forget your device

    Forget your kiosk device if you only use the device to run the Square Kiosk Lite app for self-service and you do not plan to continue using it for your point of sale.

    1. Sign in to Square Dashboard and go to Settings > Device management > Devices.
    2. Click ••• next to the device or select the device and click Actions.
    3. Click Forget > Forget device.

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