Migrate to Android from Square KDS on iOS
About Square KDS on iOS deprecation
Square KDS is being retired on iOS devices, which means you will need to migrate your hardware and software in order to continue your team’s access to your kitchen display system. This change means that restaurants who do not take action are at risk of order prep being disrupted mid-service.
Learn more about this product change and how to prepare for it in our Seller Community.
Before you begin
You have the option to migrate your Square KDS from iOS to Android. Once Square KDS on iOS is deprecated, your diners will be able to place orders, but those orders will not be accessible via your iOS KDS screen with Square. We recommend that you move to Android hardware in order to maintain your app experience and unlock the ability to see more tickets at once.
If you choose to migrate, you’ll get also. access to features such as custom routing to prep stations to customize your order and item flow and the ability to filter tickets to appear on certain screens based on item category or order dining options.
You can also join the Square KDS Beta Community to test new features, such as:
Format control over printed tickets to decide on font size and layout for tickets that print from your KDS screen
Easier screen scanning by adding color-coding by fulfillment type to order tickets
Complete tickets at a single station with one prep station at a time instead of all at once
We recently held a webinar to walk through two migration options listed in detail below. You can read the full recap via Seller Community or view the YouTube video:
Migrate Square KDS
We have two migration options available: Square KDS for Android and our third-party partner Fresh KDS.
Option 1: Move to an Android device to continue using Square KDS
Get access to new features and connect with other sellers by joining Square KDS for Android. Our KDS app for Android devices has the same exact features as our Apple app, and any new features that we build for Square KDS will be exclusive to Android going forward. Here are more benefits to Square KDS Android:
Use 10” screens with a lower cost upfront
Move to larger screens (For example, a 22” device fits 125% more tickets)
Purchase a replacement device from Square Shop today — you can choose from 10-inch, 15.6-inch and 21.5-inch Android displays.
Learn more about supported Android devices and hardware available on Square Shop in the following Support Center article: Get Started with Square KDS on Android. You can also see how Ggiata has moved to Android through our Square YouTube.
Option 2: Move to third-party partner Fresh KDS to stay on your iPad
You can integrate your Square account with Fresh KDS for your kitchen display system. While you have the option to do self-setup if you prefer it — as part of this preferred partnership — you also have access to a personalized, 1:1 onboarding call with a Fresh KDS team member. Once you are ready to connect with Fresh KDS, fill out this form to kick off the process.
Learn more about Fresh KDS and Square and why KDS Sellers Must Switch to Android.
Support
If you have any questions or need further assistance, ask the Square for Restaurants community. You can also get in touch with our Square Customer Success team by calling (855)-700-6000 or using the messaging feature on your Square Dashboard.