Add notes on payments and items during checkout
Who is this article for?
Sellers with the checkout permission to take payments. Set permissions in Square Dashboard.
About adding notes
With Square you can add optional notes to items or custom amounts at the time of sale.
Before you begin
Create and manage item options with Square from your Square Dashboard or Square Point of Sale.
Item descriptions saved in your item library appear on digital receipts, but will not appear on printed receipts.
Item descriptions can only be created during the item creation or editing process, but can't be added during checkout.
If a note and description are present for an item within a sale, only the note displays on your customers’ receipts and in the Item Details spreadsheet. To view an item description, tap Review sale during checkout and select the item in question.
Descriptions and notes cannot be added to a payment after it’s been processed.
Add notes during checkout
- From your current sale, tap Review Sale.
- Tap an item or custom amount to add notes.
- Select the back arrow to save the note and return to the current sale.
- From the current sale details on the right, select the item or custom amount from the list.
- Add notes to the Add a note field > tap Save.
