Manage your Neighborhoods experience
About the Neighborhoods dashboard
The Neighborhoods tab in Square Dashboard is where you manage all aspects of your Neighborhoods on Cash App presence. From here, you can track followers, manage marketing campaigns, review order insights, and update your profile settings.
Access your Neighborhoods dashboard
To access your Neighborhoods dashboard, go to Channels > Neighborhoods.
Review the sections available:
Followers: Track customer follows and activity.
Local Cash: Monitor redeemed rewards.
Campaigns: Create and manage marketing campaigns to your followers.
Insights: Review analytics on Cash App orders and follower engagement.
Manage Neighborhoods prompts and participation
You can manage Neighborhoods in a few ways, depending on what you want to change.
Temporarily stop checkout prompts from your point of sale
If your team is busy, you can temporarily stop checkout prompts for customers who are new to Neighborhoods.
From your point of sale, go to Settings > Checkout > Neighborhoods.
Select Rewards upsell.
Choose how long you want to stop the prompts.
Existing Neighborhoods customers can still earn and redeem Local Cash. Prompts return after the time you choose.
Stop Local Cash sign-up prompts for new customers
Account owners can go to Square Dashboard > Neighborhoods and select Pause Local Cash sign-up to stop prompts for customers who are new to Neighborhoods until the setting is turned back on.
After you pause Local Cash sign-up, new customers won’t be prompted to follow your business in Cash App or earn Local Cash at your business. Customers who already follow your business can still earn and redeem Local Cash at your business.
Fully remove your business from Neighborhoods
To fully remove your business from Neighborhoods, contact support. A support team member will verify your request and confirm your consent before submitting the request.
After your business is removed, customers won’t be able to sign up for Local Cash, earn Local Cash, or redeem Local Cash at your business through Neighborhoods. It may take 5-10 minutes for the change to appear across Square and Cash App.
Update your brand logo
Your brand logo appears on your Square Register's buyer-facing display. To update it:
Sign in to Square Dashboard
Go to Channels > Neighborhoods > Update brand logo
Upload your logo
Tip: Use a square image with your logo centered on a solid background. Avoid text-heavy images as they can be hard to read on the buyer-facing display at a glance.
Track Local Cash transactions
You can view, filter and track Local Cash activity across your business in your Square Dashboard, POS and reports..
To view transactions where customers redeemed Local Cash:
Sign in to Square Dashboard and go to Payments & orders > Transactions.
Select the All Payment Methods dropdown.
Select Local Cash.
You can also view your Local Cash activity in transaction and order details across Dashboard and POS and in Reporting for detailed breakdowns. Learn how to accept Local Cash rewards with Neighborhoods for detailed steps on tracking Local Cash across different surfaces.
Note: Your Local Cash activity before July 2026 is still grouped under Cash App transactions.