Set up Reserve with Google for Square Appointments
About Reserve with Google and Square Appointments
Use Reserve with Google and Square Appointments to create, cancel, and reschedule appointments directly from a Google search. Your new bookings sync with Square Appointments and you can view if an appointment was booked from Google through the appointment details on your calendar, and in the appointment notification email.
With this feature your customers can use Google Search, Google Maps, and the Reserve with Google site to book quickly and easily with your business.
Before you begin
You can activate Reserve with Google from your Square Dashboard or the Square Appointments POS app.
To use Reserve with Google with Square Appointments, you need to enable online booking and claim your business on Google. Learn how to and claim your business on Google.
Google has some business type restrictions that may affect your eligibility to use Reserve with Google. Additionally, appointments booked through Reserve with Google have the following limitations:
Customers cannot book multiple services in a single appointment.
Appointments cannot be secured with prepayment or no-show protection.
Appointments are automatically accepted upon booking.
Fixed price services and “starting at” services are bookable.
If you have these features enabled in Square Appointments, you can still use Reserve with Google, however, these features won’t be supported in the bookings you receive from Google.
Activate Reserve with Google
- Sign in to your Square Dashboard and click Appointments or Payments > Appointments.
- Click Online Booking > Channels.
- Click Get Started next to Reserve with Google.
- Sign in to your Google account.
- Verify that your Google business address matches your address listed on Square Appointments.
- Click Request Activation > Confirm Request to send your request to Google.
If after 72 hours, you don’t see the option to book an appointment for your business on Google, check your physical address and Google’s business restrictions.
Deactivate Reserve with Google
- Sign in to your Square Dashboard and click Appointments or Payments > Appointments.
- Click Online Booking > Channels.
- Click Manage next to Reserve with Google.
- Click Deactivate and then confirm you would like to deactivate.
Allow up to 48 hours for the deactivation request to be reflected in your account.