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Password protect your Square Online site

Who is this article for?
  • Sellers with online permissions. Set permissions in Square Dashboard.
  • Square Online Plus or Premium subscribers.
  • About password protection

    The pages on your Square Online site are public by default, so anyone browsing the internet can find and view them. If you wish to make all or part of your website private, you can place your web pages behind a password to limit access. When your password is entered on your live website, a visitor can freely browse the password protected areas. The password is only required again when the browser window is completely closed and reopened.

    While you can have both public and private areas within your website, uploaded files and images aren't password protected (even if they're uploaded to a password protected page). Password protection is useful for restricting access to the text embedded onto a webpage, but not any uploaded files or images. A visitor with the direct link to the file or image would still be able to view it.

    Before you begin

    You can enable password protection from your Square Dashboard. 

    Password protection is only available for standard pages, but you can use password protection to selectively hide items on your website to sell them exclusively. Learn more about how to Sell hidden and exclusive items with Square Online.

    Rather than password protecting your website or pages to limit access, you can always unpublish your website to take it down. Additionally, you can unindex your site or pages so they no longer appear in search engine results.

    Enable password protection for your site

    1. Sign in to your Square Dashboard and go to Sales channels > Online > Website > Site Preferences.

    2. For Password Protection, select Change password protection and choose Password protect entire site.

    3. Select Save when finished.

    4. Publish your site from the Square Online site editor to see the changes live.

    5. To disable the password, select All pages visible to public and republish your site.

    Enable password protection for specific pages

    1. Sign in to your Square Dashboard and go to Sales channels > Online > Website > Edit site.

    2. Select the gear icon in the editing panel and go to View page settings.

    3. In the General tab of the Page settings pop-up window, select Password protected - page level from the drop-down menu.

    4. Publish your site to see the changes live.

    Change your password 

    You can change the password for the password protected site or pages from your Square Dashboard. 

    1. Sign in to your Square Dashboard and go to Sales channels > Online > Website > Site Preferences.

    2. Under Password Protection, select Reset password to change the password.

    3. Select Save when finished.

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