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Add pop-ups to your Square Online site

Who is this article for?
  • Account owners or team members with online permissions. Set permissions in Square Dashboard.
  • Square Online Free, Plus and Premium subscribers.
  • About pop-ups

    You can add pop-ups to your site to catch the attention of your visitors when they view your website. There are four types of pop-ups

    • Collect emails – collect email addresses from your customers to add them to your mailing list.

    • Offer a voucher – bring attention to vouchers you’re offering to encourage online sales (Square Online Plus or Premium required).

    • Note: Make sure you create a voucher before adding a voucher pop-up. Learn more about creating discounts and vouchers for Square Online items.

    • Make an announcement – share important news or updates.

    • Verify age – prevent minors from accessing your site.

    For pop-ups, you can customise:

    • Title and text

    • Form fields

    • Action buttons

    • Background colour

    Before you begin

    You can create pop-ups from your Square Dashboard. 

    The pop-up editor is separate from the site editor for your Square Online site. This editor has a similar interface where you see all of your editing options and settings in the editing panel, as well as a preview of what the live pop-up looks like. Available settings vary depending on which style of pop-up you’re creating.

    To add a voucher pop-up, make sure you’ve already created a voucher. Learn how to create discounts and vouchers for Square Online items.

    Create a pop-up

    You can add a pop-up to your Square Online site from your Square Dashboard.

    1. Sign in to Square Dashboard and go to Channels > Square Online.

    2. Click Communications > Pop-ups.

    3. Choose your pop-up type to open the pop-up editor. 

    4. Go to Style and Content and Settings in the editing panel to customise the pop-up. You can also use the buttons at the top of the editor to see how it displays on mobile or check out the confirmation message.

    Build and customise your pop-up and select Publish to see your changes live. Publishing your pop-up also publishes your website.

    For the age-verification pop-up, Square does not provide any guarantee, assurances or warranty that our services are compliant with any applicable age-verification laws. Read the full disclaimer in your Square Dashboard before you add an age verification pop-up to your website.

    Edit pop-ups

    You can view and manage any pop-ups you created from your Square Dashboard.

    1. Sign in to Square Dashboard and go to Channels > Square Online.

    2. Click Communications > Pop-ups.

    3. Select ••• > Edit to make changes to your existing pop-up. The pop-up is temporarily disabled during editing. Publish your site again after making changes.

    4. Select ••• > Change name to change the internal name of your pop-up, or select Delete to remove it from your site.

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