Manage your Square for Franchises store-level settings
About store-level settings
Store-level settings apply to specific locations within a franchise. This includes store information, styling, integrations, assigned point of sale, print tags, notifications and Scan to Pay.
Before you begin
You can manage store-level settings for Square for Franchises through your Square for Franchises dashboard.
To use print tags, reach out to your account manager or the Square Support team to set up tags.
Edit your store information
Sign in to your Square for Franchises dashboard and select a location that is not your merchant-level location from the drop-down menu.
Under General, select General Settings > Store Info.
Select the desired fields to edit.
Select Save.
Edit your store styling
Store styling determines how your online order store will appear to customers.
Sign in to your Square for Franchises dashboard, then go to General and select General Settings > Store Styling.
Select the desired fields to edit and click Apply to stores to apply your selections to all current stores and all newly created stores.
Select Save.
Edit your store integrations
Store integrations connect your store to analytic tools to manage customer data, boost sales and create ads. Integrations currently include Google Tag or Meta Pixel.
Sign in to your Square for Franchises dashboard, go to General and select General Settings > Store Integrations.
Select the desired fields to edit. Toggle on Set as default theme to apply your edits to all current stores and all newly created stores.
Select Save.
Edit your store hours
Define your business’s hours of operation for online orders or dine-in.
- Sign in to your Square for Franchises dashboard and select a location that is not your merchant-level location from the drop-down menu.
- Under General, select General Settings > Business Hours.
- Select the Weekly Schedule tab.
- For each day, select the online ordering hours from the drop-down lists.
- If you operate your business past midnight, you must first set the closing hours for the previous day before adding the regular operating hours.
- Click Save.
- Sign in to your Square for Franchises dashboard and select a location that is not your merchant-level location from the drop-down menu.
- Under General, select General Settings > Business Hours.
- Select the Dine-in Schedule tab.
- Toggle on Enable Dine-in Schedule.
- For each day, select the online ordering hours from the drop-down lists.
- If you operate your business past midnight, you must first set the closing hours for the previous day before adding the regular operating hours.
- Click Save.
Edit your online order settings
Adjust your online order settings to enable special requests, express checkout or guest checkout.
Sign in to your Square for Franchises dashboard, go to General and select General Settings > Configurations.
Toggle on or off the desired settings.
Select Save.
Assign point of sale
When a new store is created, it must be assigned a point of sale. To assign a point of sale and configure its settings:
Sign in to your Square for Franchises dashboard and select a location that is not your merchant-level location from the drop-down menu.
Under General, select POSSettings.
Select Square as the POS Provider.
Under Common Settings, configure the fields as desired.
Optionally, under Additional Settings, configure the settings as desired.
Enable print tags
Print tags are customer-specific tags (e.g. VIPs, Top Spenders) on printed tickets. Print tags help identify customer types based on behavior. They appear as order notes in the Square Point of Sale app. Tags must already exist for at least one user before configuration. Tags can be edited or removed anytime via the Square for Franchises Dashboard.
To enable and configure print tags:
Sign in to your Square for Franchises dashboard, and select a location that is not your merchant-level location from the drop-down menu.
Under General, select GeneralSettings > Print Tags.
Edit the Tag Group Name as desired.
Toggle on Enable Tags Printing to active.
Click Add New Tag.
Select a predefined tag from the drop-down list.
Update the custom message as desired.
Toggle on Print this Tag to include it on receipts.
Click Add to create a new menu.
Enable notifications
Set up email and SMS recipients to receive notifications for alerts such as canceled or failed deliveries, new orders, or refunds.
Sign in to your Square for Franchises dashboard, and select a location that is not your merchant-level location from the drop-down menu.
Under Settings, select Notifications.
Select a mail or SMS notification, and click Change recipients to add or remove email addresses or phone numbers.
Click Save.