Apply service charges with Square for Franchises
About service charges
Service charges help offset certain operational or overhead costs, and can be percentage-based or a fixed amount that won’t change based on the purchase cost. The following service charge types and taxes are available:
Delivery fee
Delivery tip
Gratuity fee
Health & wellness charge
Before you begin
Gratuity fees can be a percentage or a fixed amount to match what you’ve set up in your Square Point of Sale.
When setting up a service charge percentage, you can specify its scope based on how it’s calculated:
Total: After other service charges are applied
Gross total: Before any service charges are applied
Subtotal: Gross total minus discounts
Gratuity total: Amount charged for gratuity
Create a service charge
Create the service charge in your Square Dashboard.
Sign in to your Square for Franchises dashboard, then select the location where you want to add a service charge.
Go to Payments, and select Service charges.
Click Add service charge.
Toggle on Service charge enabled to add the service charge to every order.
Search for an existing service charge in Square by looking it up by GUID, or create a new service charge by adding a name and amount.
Edit a service charge
Sign in to your Square for Franchises dashboard, then go to Payments, and select Service charges.
Select a service charge and click ••• then Edit.
Make changes as needed.
Click Save.